Terms & Conditions

Effective Date: March 15, 2026

Welcome to Occasions Flower. By accessing or using our website, you agree to these Terms & Conditions. If you do not agree, please do not use the website.

1. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not violate applicable laws or the rights of others.

2. Products and Availability

We offer natural, artificial, and imported flowers and related products for homes, weddings, events, and gifts. Product availability may change without notice.

3. Product Presentation

We aim to display product descriptions, images, colors, and arrangements as accurately as possible. Because flowers are natural products and arrangements may be handmade, slight differences may occur.

4. Pricing

All prices shown on the website are subject to change without prior notice. Prices may exclude delivery fees unless otherwise stated.

5. Orders

Order acceptance is subject to availability, successful payment verification where applicable, and our ability to fulfill the order.

6. Substitution Policy

For natural flowers and seasonal items, certain flowers, colors, or packaging may be substituted with similar items of equal or greater value when necessary.

7. Delivery

Delivery times are estimates and may vary due to location, recipient availability, weather, traffic, holidays, or events beyond our control.

8. Customer Information

You are responsible for providing accurate delivery and contact information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete details.

9. Cancellations and Changes

Requests to cancel or modify orders are subject to timing and preparation status. Customized, same-day, event, or wedding orders may not be cancellable once preparation has started.

10. Intellectual Property

All content on this website, including text, images, branding, logos, and design elements, is owned by or licensed to Occasions Flower and may not be copied or used without permission.

11. Limitation of Liability

To the maximum extent permitted by law, Occasions Flower shall not be liable for indirect, incidental, or consequential losses arising from the use of the website or delayed/unavailable services.

12. Governing Law

These Terms & Conditions shall be governed by the applicable laws and regulations in the Arab Republic of Egypt.

13. Contact Us

For any questions about these Terms & Conditions, please contact us through our customer service channels.